DBT Interpersonal Effectiveness Skill
Validation
What Is Validation?
When someone tells you about an experience, there is often something you can understand about it.
For example:
“I studied all week and still failed the exam.”
You might respond:
“I can see why you're disappointed. You put a lot of work into it and expected a different result.”
You are not saying:
- The situation is hopeless
- The instructor is unfair
- The person will never succeed
- Every conclusion they are drawing is correct
You are communicating:
“Given what happened, I can understand something about your response.”
How Validation Fits Into DBT
Validation Is Part of GIVE
GIVE is a formal DBT interpersonal-effectiveness skill used when maintaining or strengthening the relationship is important.
GIVE stands for:
- Gentle
- Interested
- Validate
- Easy manner
Validation is therefore not just a general communication idea.
It has a specific place in formal DBT interpersonal effectiveness.
DBT Describes Several Ways to Validate
DBT validation can range from very basic attention to deeper understanding.
In practical terms, you can validate by:
- Being fully present — showing that the person has your attention.
- Reflecting what you heard — communicating your understanding of what they said.
- Noticing what may be underneath the words — tentatively recognizing emotions, needs, or meanings that seem reasonably clear.
- Understanding the context — recognizing how past experiences, the current situation, or the person's current condition may help explain their response.
- Recognizing what fits the facts — acknowledging when an emotion, thought, or response is understandable given what is actually happening.
- Treating the person as an equal — responding with ordinary respect rather than acting superior, patronizing, or treating them as incapable.
You do not need to move through these like steps on a checklist.
They are different ways validation can show up in a conversation.
Try This Now
Listen → Find What Makes Sense → Say It → Check
-
Listen:
What is the person actually telling you? -
Find what makes sense:
Is there something understandable about the feeling, thought, concern, want, or reaction? -
Say it:
Put that understanding into simple, genuine words. -
Check:
Notice whether your response fits. If the person corrects you, update your understanding.
Example:
Person: “I'm really nervous about starting the new job.”
Validation: “That makes sense. You're walking into a new place with new people and you don't know yet what it's going to be like.”
Validation Is Not the Same as Agreement
You Can Validate an Experience Without Agreeing With a Conclusion
Someone says:
“Nobody at work respects me.”
You do not need to say:
“You're right. Nobody respects you.”
You might say:
“After being interrupted three times in that meeting, I can understand why you felt disrespected.”
That validates the experience without turning an interpretation into a fact.
You Can Understand Someone and Still Disagree
You might say:
“I understand why you saw it that way. I experienced the situation differently.”
Both things can be true:
I understand your perspective.
and:
I do not completely agree with it.
Validation Is Not Approval of Every Behavior
Feelings and Actions Can Be Evaluated Separately
Suppose someone becomes angry and yells at another person.
You might validate:
“I can understand why you were angry after what happened.”
while also saying:
“And yelling at them wasn't okay.”
Understanding the emotion does not require approving the behavior.
Look for the Valid Part
A person's overall response may contain several pieces.
Maybe:
- The emotion makes sense
- The desire makes sense
- The interpretation is uncertain
- The behavior was ineffective
You can validate the understandable pieces without validating every piece.
Look for the Part That Makes Sense
Validate the Emotion
Someone says:
“I'm furious that they canceled again.”
You might say:
“You rearranged your schedule for this twice. I can see why you're frustrated.”
Validate the Want
Someone says:
“I just want them to take me seriously.”
You might say:
“Wanting to feel respected in that relationship makes sense.”
Validate the Difficulty
You can say:
“That's a really difficult decision to have to make.”
You do not need to know which choice is best in order to acknowledge that the decision is hard.
Validate the Effort
You might say:
“You've been trying several different ways to handle this.”
This recognizes something real about the person's effort without promising that the effort will succeed.
Validate the Context
Someone may react strongly partly because of what they have been through before.
If you actually know that context, you might say:
“Given what happened the last time you trusted someone with this, it makes sense that you're cautious now.”
Sometimes Validation Begins With Attention
Being Present Can Communicate That the Person Matters
Validation is not only the words you say.
It can begin by:
- Stopping what you are doing when possible
- Listening
- Not talking over the person
- Showing interest in what they are telling you
These behaviors communicate:
“What you're saying is worth my attention.”
You Do Not Need to Perform a Particular Body Language
People differ in:
- Eye contact
- Facial expression
- Movement
- Cultural communication style
- Neurodivergent communication styles
The goal is genuine, respectful attention, not copying one specific posture or expression.
Reflect What You Understand
Let the Person Know What You Heard
Someone says:
“Every time I bring it up, they change the subject.”
You might respond:
“You've tried to talk about it several times and you don't feel like they're engaging with you.”
This can help the person feel understood and gives them an opportunity to correct you.
Do Not Merely Repeat Every Sentence
Validation should sound like a real conversation, not a script.
Reflect the important part when it helps.
Use Reflective Listening when you want more practice with this specific technique.
Notice What May Be Underneath the Words
Sometimes the Meaning Is Not Said Directly
Someone says:
“It's fine. I didn't want to go anyway.”
but they appear noticeably disappointed.
You might gently say:
“Part of you seems pretty disappointed about being left out.”
Then allow them to confirm or correct you.
Do Not Turn This Into Mind Reading
Avoid:
“I know you're actually jealous.”
You do not have direct access to another person's mind.
Use tentative language and check:
“It seems like that might have hurt. Am I reading that right?”
Let It Go if Your Guess Is Wrong
If they say:
“No, I'm honestly relieved I don't have to go,”
accept the answer.
Validation does not mean insisting that your interpretation is more accurate than theirs.
Understand the Response in Context
Ask “What Helps Explain This Reaction?”
A person's response may make more sense when you consider:
- What just happened
- What has happened before
- What matters to them
- What they expected
- How stressed or exhausted they are
- What information they had at the time
Context does not automatically make every behavior effective.
It can make the response more understandable.
Understanding Causes Is Not Making Excuses
Suppose someone reacted poorly because they were exhausted.
You can recognize:
“You were running on almost no sleep, so it makes sense that your patience was lower.”
while still recognizing:
“What you said hurt them.”
Explanation and accountability can coexist.
Acknowledge What Fits the Facts
Sometimes the Person Has a Good Point
Validation can be as simple as:
“You're right. I said I would call and I didn't.”
Or:
“That deadline really did get changed at the last minute.”
When something is actually true, acknowledge it.
Avoid Defending Yourself Against a Point That Is Actually Valid
During conflict, it can be tempting to respond to:
“You were twenty minutes late.”
with:
“Well, you were late last week.”
If you were twenty minutes late, you can acknowledge:
“You're right. I was late.”
Other concerns can be discussed separately.
Treat the Person as an Equal
Validation Should Not Sound Patronizing
Avoid communicating:
“Poor thing. You couldn't possibly handle this.”
when that is not what the situation calls for.
Validation is compatible with respecting another person's:
- Strength
- Competence
- Autonomy
- Ability to make choices
Do Not Treat Ordinary Distress as Fragility
Someone can be:
upset
and still be:
capable.
You can communicate:
“I understand why this is hard, and I respect your ability to decide what you want to do.”
Notice Common Invalidating Responses
Minimizing
Examples:
“It's not a big deal.”
“You're making too much of this.”
A more validating response might be:
“It clearly matters a lot to you.”
You can later discuss whether the situation is as dangerous or permanent as it feels.
Immediate Silver Linings
Someone says:
“I didn't get the job.”
and you immediately say:
“Everything happens for a reason.”
Even well-intended optimism can skip over the person's current experience.
You might begin with:
“That's really disappointing. You wanted this one.”
Immediate Comparison
Avoid:
“Other people have it worse.”
Another person's suffering does not tell you whether the current person's experience deserves attention.
Immediate Problem Solving
Advice may be useful, but moving immediately to:
“Here's what you need to do.”
can leave the person feeling unheard.
Try understanding first.
Arguing With the Emotion
Someone says:
“I'm nervous.”
and you respond:
“There's nothing to be nervous about.”
The emotion is already happening.
You might instead say:
“The uncertainty is making you nervous.”
Then, if useful, you can examine the actual level of risk.
Validation Needs to Be Genuine
Do Not Say Something Makes Sense if You Cannot See How It Does
Forced validation can sound fake.
If you do not understand, try:
“I want to understand why this affected you so strongly. Can you tell me more?”
Curiosity may be more honest than pretending.
You Can Validate the Difficulty Even When You Do Not Understand the Whole Reaction
You might genuinely know:
“I can tell this really hurt you.”
even if you do not yet understand:
why it hurt so much.
Start with what you can honestly recognize.
Validate Without Reinforcing Something That Is Not True
Validate the Experience Rather Than an Unsupported Conclusion
Someone says:
“Everyone at the party thought I was stupid.”
Avoid:
“Yeah, they all thought you were stupid.”
You might say:
“You left feeling really embarrassed and judged.”
That validates what the person experienced without pretending to know what everyone else thought.
Validation and Check the Facts Can Work Together
You can first recognize:
“That sounds frightening.”
and later ask:
“Do you want to look at what we actually know about the situation?”
Emotional understanding and careful reality-testing do not have to compete.
Validation During Conflict
Start by Finding Something You Can Honestly Acknowledge
During conflict, you may disagree with most of what the person is saying.
Look for something you can genuinely validate.
Maybe:
“You're right that I didn't tell you the plan had changed.”
Or:
“I understand why finding out at the last minute was frustrating.”
Validation Can Come Before Your Different Perspective
A useful pattern can be:
“I see why ______. My experience was ______.”
For example:
“I see why it looked like I was ignoring you. I was actually trying to handle the problem before calling.”
You acknowledge their perspective without erasing yours.
Do Not Use Validation as a Setup for an Attack
Be cautious with responses like:
“I understand you're upset, but you're being ridiculous.”
The second half may erase the first.
If you disagree, state the disagreement clearly and respectfully.
Validation and Accountability Can Coexist
Understanding Does Not Remove Responsibility
You can say:
“Given how scared you were, I understand why you wanted to get out of the situation immediately.”
and:
“The way you left created another problem that still needs to be addressed.”
Validation explains why something makes sense.
It does not automatically remove consequences or responsibility.
Validate First When It Helps the Person Hear the Next Part
People may be more able to discuss change when they first know that their experience has been understood.
That does not mean validation is a trick for getting compliance.
The validation should still be genuine.
Validation When Someone Feels Shame
Do Not Validate a Global Self-Attack as Fact
Someone says:
“I'm a terrible person.”
Validation is not:
“Yes, you are.”
You might say:
“You really regret what you did, and you're judging yourself very harshly right now.”
Or:
“It makes sense that you feel guilty if you acted against something that's important to you.”
Validation Can Include Accountability
You do not need to immediately say:
“You did nothing wrong.”
if that is not true.
A more useful response may be:
“I understand why you're upset with yourself. What happened matters, and we can think about what repair is possible.”
Validation When Someone Is Anxious
Do Not Confuse Validation With Guaranteeing Safety
Someone says:
“I'm terrified the interview will go badly.”
Validation does not require:
“Don't worry. It will definitely go perfectly.”
You might say:
“It makes sense that you're nervous. The interview matters to you, and you don't know how it's going to go.”
Validate the Emotion Without Validating the Catastrophe
Someone says:
“If I mess this up, everything is ruined.”
You can respond:
“You're under a lot of pressure because this feels incredibly important.”
Later, you can examine whether everything would truly be ruined.
Validation When Someone Is Angry
Find the Concern Underneath the Anger
Anger may communicate:
- A boundary was crossed
- Something felt unfair
- An expectation was violated
- Something important was threatened
You might say:
“You thought we had an agreement, so when the plan changed without you, it felt unfair.”
You Can Validate Anger While Setting a Boundary
For example:
“I understand why you're angry. I'm willing to talk about it, but I'm not willing to be yelled at.”
Validation and boundaries can happen in the same interaction.
Validation When Someone Is Sad
Do Not Rush the Person Out of the Feeling
It can be tempting to immediately say:
“Cheer up.”
or:
“Look on the bright side.”
Instead, you might begin:
“You really wanted this, and losing it hurts.”
There may be time for coping and next steps after the person feels heard.
Validation Can Come Before Advice
First Understand the Problem the Person Is Actually Having
If someone says:
“I can't handle another week like this.”
rather than immediately listing solutions, try:
“You've been stretched really thin, and another week at this pace feels overwhelming.”
Then ask:
“Do you want help thinking through what could change?”
Validation and Problem Solving Are Not Opposites
A useful sequence can be:
Understand → Validate → Ask → Problem Solve
when a solvable problem still needs attention.
Validation Is Different From Reassurance
Reassurance Tries to Reduce Fear or Doubt
Reassurance might be:
“I think you're going to be okay.”
Reassurance can sometimes be supportive.
Validation Communicates Understanding
Validation might be:
“It makes sense that you're scared. There are a lot of unknowns right now.”
Validation does not require promising how things will turn out.
Validation Is Different From Praise
Praise Evaluates Positively
Examples:
“You did a great job.”
“That was really impressive.”
Praise can be appropriate, but it is not the same as validation.
Validation Communicates Understanding
For example:
“You spent a lot of time preparing, so it makes sense that you're proud of how it turned out.”
Praise and validation may both appear in the same conversation, but they serve different purposes.
Validation Does Not Always Need the Words “That Makes Sense”
Use Natural Language
You might say:
“I get why that bothered you.”
“I'd be disappointed too.”
“You've had a lot coming at you.”
“You were counting on them.”
“Yeah, I can see your point.”
The wording should fit:
- You
- The relationship
- The situation
Avoid Sounding Like a Therapy Script
If:
“Your emotional response is valid given the contextual factors”
would sound strange coming from you, do not say it.
Try:
“Yeah. After all of that, I get why you're upset.”
Ask When You Do Not Understand Yet
Curiosity Can Come Before Validation
If someone's reaction does not make sense to you yet, ask:
“What about that was especially upsetting?”
Or:
“Can you help me understand what that meant to you?”
Their answer may reveal what there is to validate.
Understanding Usually Works Better Than Guessing
Do not feel pressure to instantly produce the perfect validating statement.
Sometimes the better response is:
“I'm not sure I understand yet. Tell me more.”
Validation Can Help With Repair
Acknowledge the Other Person's Experience of What Happened
After conflict, you might say:
“I can see why my comment felt dismissive. You were trying to tell me something important, and I cut you off.”
This does not require claiming you intended to dismiss them.
Impact and Intention Can Both Be Discussed
You can say:
“That wasn't what I meant to communicate, and I understand that it landed that way.”
Recognizing impact does not require inventing a harmful intention that was not there.
Notice When Someone Is Trying to Validate You
Validation May Not Sound Perfect
Someone may genuinely be trying to understand you but use awkward wording.
If the relationship feels safe, you can clarify:
“That's close. The part that hurt most was actually ______.”
Good validation can develop through correction and conversation.
You Can Ask for Validation More Directly
Sometimes you can say:
“I don't really need advice right now. I mostly need you to understand why this has been hard for me.”
Clarify What Kind of Support You Need and Ask Directly for Support may help with this.
Validation Is Not the Only Thing a Conversation May Need
Sometimes Action Is Needed
After validating, the conversation may need:
- A solution
- An apology
- A boundary
- A decision
- A behavior change
- Practical help
Validation is not a substitute for action when action is required.
Validation Can Help Create a Better Starting Point
Once both people feel more understood, it may become easier to ask:
“What do we do from here?”
Exercises & Applications
Find the Valid Part
Think about something another person recently said that you disagreed with.
Ask:
- Is there a feeling I understand?
- Is there a fact they are right about?
- Is there a reasonable want or concern?
- Does their history help explain the response?
Write one sentence that acknowledges only what you genuinely find valid.
Validate Without Agreeing
Practice with:
“My coworker obviously doesn't respect me.”
Instead of agreeing or arguing, try:
“The way they spoke to you in that meeting left you feeling really disrespected.”
Notice how this separates:
the experience
from:
a conclusion about another person's mind.
Context Practice
Think of someone's reaction that initially seemed excessive.
Ask:
“What context might make this response more understandable?”
Consider:
- What just happened
- Previous experiences
- Stress
- Expectations
- What mattered to them
Do not invent context you do not know.
Replace the Automatic Response
Notice if your first impulse is:
- “Calm down.”
- “It's fine.”
- “Don't worry.”
- “Here's what you should do.”
Before saying it, try one validating sentence.
Then decide what else is needed.
Emotion Without the Conclusion
Practice separating:
what the person feels
from:
what they conclude.
Example:
Conclusion: “Nobody cares about me.”
Experience: “You're feeling really alone and forgotten right now.”
Validate Then Ask
Try:
“I can understand why you're upset after that happened. What would be helpful from me right now?”
This can help move from understanding toward useful support.
Validation During Disagreement
Practice:
“I understand ______. I see ______ differently.”
Example:
“I understand why you thought I had agreed. I remember the conversation differently.”
Let understanding and disagreement exist together.
Listen for What Is Accurate
During a conflict, notice the urge to defend your whole position.
Ask:
“Is there anything they're saying that is actually true?”
If yes, acknowledge it directly.
Natural-Language Practice
Rewrite:
“Your emotional response is understandable in the context of the precipitating event.”
into something you would actually say.
Maybe:
“Yeah, I get why that upset you.”
Practice sounding like yourself.
After-Conversation Check
After an important conversation, ask:
- Did I understand their main concern?
- Did I communicate any of that understanding?
- Did I accidentally minimize or dismiss them?
- Did I validate something I did not actually believe?
- Did I preserve my own perspective and boundaries?
Use the answers to improve future conversations, not to demand perfection.
Common Difficulties
“But They're Wrong”
Look for what is valid without validating the inaccurate part.
Maybe you cannot validate:
“Everyone is against me.”
But you can validate:
“You've had several conflicts this week and you're feeling really isolated.”
“If I Validate Them, They'll Think I'm Admitting They're Right”
Be precise.
You can say:
“I understand why you interpreted it that way. I don't completely agree, but I see how you got there.”
Validation and agreement are separate.
“I Don't Understand Their Reaction”
Ask more.
Try:
“Help me understand what about this is hitting you so hard.”
Do not fake understanding you do not yet have.
“I Immediately Want to Fix It”
Put the solution on hold briefly.
First ask:
“What makes sense about their reaction?”
Validate that.
Then ask whether they want help solving the problem.
“I Keep Saying ‘That Makes Sense’ to Everything”
Validation should be specific.
Instead of:
“That makes sense.”
try:
“You were expecting them to show up, so being left waiting was frustrating.”
Show what you actually understand.
“It Feels Fake”
Do not validate something you do not believe.
Look for a smaller, genuine truth.
Maybe:
“I can tell how important this is to you.”
Or ask for more information.
“I Validate Them and They Keep Going”
Validation does not mean the conversation must continue indefinitely.
Once you understand, you might ask:
“Do you want me to keep listening, or should we think about what happens next?”
You can also set limits on time or behavior when needed.
“I'm Too Angry to Validate Them”
You may need to regulate first.
Consider:
- Pause Before Reacting
- Time-Out
- STOP → Redirect
- Breathing
- Check the Facts
Validation delivered sarcastically or contemptuously is unlikely to help.
“They Won't Validate Me Back”
Validating someone does not guarantee they will do the same.
You can ask directly:
“I want to hear your perspective, and I also need a chance to explain mine.”
If the relationship repeatedly allows only one person's experience to matter, additional interpersonal or boundary skills may be needed.
Validation vs. Emotional Validation
Validation Is Broader
You can validate:
- Feelings
- Thoughts
- Wants
- Concerns
- Effort
- Facts
- Parts of someone's reaction
The central question is:
“What makes sense about this person's experience?”
Emotional Validation Focuses Specifically on Emotion
Emotional Validation asks:
“What makes this emotion understandable in context?”
Emotional Validation is therefore one important form of validation.
Validation vs. Self-Validation
Validation Is Directed Toward Another Person
You communicate:
“I understand something about your experience.”
Self-Validation Is Directed Toward Yourself
You communicate internally:
“I understand something about my own experience.”
Being able to validate yourself can be especially useful when another person does not understand.
Validation vs. Reflective Listening
Reflective Listening Communicates What You Heard
Example:
“You expected them to keep their promise, and they didn't.”
Validation Communicates What Makes Sense About the Response
Example:
“It makes sense that you're disappointed after relying on them.”
A useful sequence can be:
Listen → Reflect → Validate
although every conversation does not require all three explicitly.
Validation vs. Agreement
Agreement Says “I Think You're Right”
Example:
“I agree. That rule is unfair.”
Validation Says “I Understand How This Makes Sense to You”
Example:
“Given what you expected, I understand why the rule feels unfair to you.”
You can sometimes both validate and agree.
Other times you validate without agreeing.
Validation vs. GIVE
GIVE Is the Larger DBT Relationship Skill
GIVE combines:
- Being gentle
- Showing interest
- Validating
- Using an easy manner when appropriate
It is designed to support the relationship during interpersonal interactions.
Validation Is One Part of GIVE
This page focuses deeply on the:
V
in GIVE.
The full GIVE skill adds the other relationship-effectiveness behaviors.
Validation vs. Setting Boundaries
Validation Communicates Understanding
For example:
“I understand that you're upset and want to keep talking about this.”
A Boundary Communicates Your Limit
For example:
“I'm not able to continue this conversation while we're yelling. I'll come back when we're both calmer.”
You can often use both:
Validate → Boundary
without making either one less real.
When Validation Can Be Useful
- When someone important to you wants to feel understood
- When another person is upset
- When someone is sharing something vulnerable
- When a disagreement is becoming more defensive
- When you understand part of another person's position but not all of it
- When you disagree but want to preserve the relationship
- When someone feels dismissed or misunderstood
- When shame is making another person want to withdraw
- When you want to acknowledge emotion before problem solving
- When you need to communicate both understanding and a boundary
- When you are trying to repair connection after conflict
- When practicing the DBT GIVE skill
Related Skills
- Emotional Validation — recognizing why an emotion makes sense in context.
- Self-Validation — applying validation to your own experience.
- Reflective Listening — putting what you understand another person to mean into your own words.
- Active Listening — giving attention, asking useful questions, and checking understanding.
- GIVE — the broader formal DBT relationship-effectiveness skill that includes Validation.
- Check the Facts — distinguishing what is known from assumptions while still acknowledging emotion.
- Assertive Communication — expressing your own position clearly after understanding another person's.
- Setting Boundaries — communicating limits without requiring the other person's experience to be invalid.
- Negotiation — working toward an agreement when both people's needs matter.
- Repair Attempts — reducing escalation and rebuilding connection during or after conflict.
Tips for Practice
- Look for what is understandable, accurate, reasonable, or meaningful in the person's experience.
- Remember that validation is not the same as agreement.
- Validate feelings without automatically approving the behavior that followed.
- Look for the valid part rather than deciding you must validate everything or nothing.
- Give the person genuine attention.
- Reflect what you heard when it helps communicate understanding.
- Be tentative when inferring feelings or meanings that were not stated directly.
- Let the person correct you when your interpretation is wrong.
- Consider the person's history, circumstances, expectations, and current condition when those are actually known.
- Acknowledge facts the other person is genuinely right about.
- Treat the person as an equal rather than as fragile, incapable, or inferior.
- Avoid minimizing, immediate silver linings, comparisons, or premature advice when the person first needs to be heard.
- Do not validate unsupported conclusions simply to make someone feel better.
- Validate the person's experience instead of pretending to know what other people think or intend.
- Keep validation genuine. Ask questions when you do not yet understand.
- Use natural language rather than sounding like a therapy script.
- Remember that validation can coexist with: disagreement, accountability, problem solving, and boundaries.
- During conflict, acknowledge what you can before explaining your different perspective.
- If you are too angry to validate sincerely, regulate first when possible.
- Do not use validation as a manipulation technique to make someone agree or comply.
- Aim for: “I may not agree with every part of this, but what can I genuinely understand about this person's experience?”